[Resolved]  Vodafone Data Charges — Bill

Address:

Mumbai Suburban, Maharashtra

Vodafone [protected]
Relations Ship No:1.7706834

Past One year we have never Used the GPRS Data Charges, even check last one record or previous bills.
It is never used more than INR 4-10 Ruppess.

All of sudden for only Three Days
20.01.13 42.8
21.01.13 859.3
22.01.13 389.7
23.01.13 338.2
Total --->1629.00

When Informed to Customer Executive - don't want to listen.
Escalated the matter, Mr Jaykant say he has power to waive 30%

As a customer they don't want to to listen the customer - standard reply - GO TO vodafone gallery.

None of the Agency could provide the full details.

They just want customer to PAY THE MONEY ONLY.

How to Resolve this....when Service provider sends the unjustified bill ?

What is choice with Customer ?