[Resolved]  Vodafone Essar Company Limited — scheme is not provided after number portability by vodafone

Address:

Surat, Gujarat

Dear Sir,
Myself Jignesh J Patel,and my mobile number is [protected].
I used this mobile in idea provider.but when I make the visit of Vodafone mini store(Priyank Sales,Kadod,Ta-bardoli,Di-surat 394335(Gujarat)) they told me that if you convert your number from idea to Vodafone, you will get calling 10paisa/min. Vodafone to Vodafone and 30 paisa/min any other number for 6 months.
Then after I had applied to mobile number portability for [protected] on 18/1/2013.and finally my idea number convert in Vodafone on 30th Jan 2013.
After that when I filled up the balance and make a call, at that time calling charge is 1.2 paisa/second..
I didn’t get the scheme which one is told from the Vodafone mini store.
Vodafone Company makes me fool to convert my number from idea to Vodafone.
Also whenever I submitted this complaint to complaint center (198),all executive told me that this complaint not solved by us. This problem is totally concerned with you and Vodafone mini store.
If Vodafone can’t provide me facility then why executive of this company made me fool for the number portability.
And also executive of the Vodafone mini store told me that whatever want to do we cant solve this problem.
Concerned members:
Shahidbhai (sales manager of area):[protected]
Vijaybhai (DSR of the area):[protected]
Vodafone mini store :[protected],[protected]