[Resolved]  Vodafone - Hyderabad — Unnecessary Billing

I was having a Vodafone postpaid connection at hyderabad. i have sent a request for disconnection multiple times since 19th May 2013. however they keep billing me and are not disconnecting my number [protected]. I have called multiple times to their customer support department and also sent them mails but to no effect. The are just not listening and are charging me each month. my last paid bill was around Rs 350 and now due to their negligence it has reached Rs 1000/- -Please find th mails attached. kindly assist. Kindly contact me at [protected] for all proofs and communcationdetails
Was this information helpful?
No (0)
Yes (0)
Dec 25, 2016
Complaint marked as Resolved 
Verified Support
Sep 04, 2013
Vodafone India Customer Care's response
Hello Roopan Roy,

We called on your number but were not able to get in touch with you. Kindly share an alternate contact number here http://bit.ly/173XGtt and the best time between 9AM and 6PM for us to get back to you.

Regards,
Vodafone Customer Care.
Complaint comments 

Comments

Vodafone - Hyderabad — 3G service has not been activated

I've got a new Vodafone post paid connection "[protected]" before 3 days and voice service has been activated, but 3G service for this no has not been activated despite of several request made to customer care team, from last 3 days they have been promising to activate the 3G services but it’s not activated yet, request you the concern authority to look into it and do the needful
I am sorry to say i did not receive any calls which were unattended. My number remains at [protected]. kindly add "0" as it would be in national range for you. kindly try to call from 12:00pm to 12:00am any day.
yes the vodafone people make false promises even they said me also same thing that they have called up ...bur in fact they dont..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information