[Resolved]  Moglix — order quantity was not correct

I ordered 4 Godrej Locks and only received 3 in the package!! Please check your package before paying for it.

I called many times on Moglix helpline but it is always busy. I did not receive a call back or acknowledgement of my complaint.

There is a major issue with Moglix as I expected them to check the invoice and match the order before shipping. They could have cancelled my order or called me if there was an issue.

I am really disappointed in the service provided by Moglix.
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Feb 4, 2020
Complaint marked as Resolved 
Moglix customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2020
Moglix Customer Care's response
Hi Alik,
Order Number #2757013
We regret the inconvenience caused to you.
We have escalated the case to our Concerned team & Supplier. Kindly provide us 24-48 hours to share the resolution with you.
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