[Resolved] Mondelez India Foods / Cadbury India — Cadbury dairy milk spoiled

pragil

from Chennai, Tamil Nadu

May 5, 2016

Address: Kannur, Kerala, 670741

I buyed a carbury dairy milk crackle on 04/06/2016 from bangalore. The product was manufactured on 02/16 and the product was spoiled. This is not first time i am getting like this. Before also i bought five diary milks of rs150 each from big market at begalure cross in bangalore in that two of it was spoiled and i informed them and they replaced the product. Now i bought it from a local area and i cant tell them to replace. So please make sure your product quality before distributing.I am attaching the product pic along with this mail as proof. I hope you will take action against this. If i again i am geeting like this i will publish this in social media.

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Jun 10, 2016

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Verified Support

May 05, 2016

Mondelez India Foods / Cadbury India Customer Care's response Dear Pragil, Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at consumer.service.[protected]@mdlz.com with your purchase and contact details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd.)

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Raji77

from Bengaluru, Karnataka

Jan 1, 2019

Apparently I got this celebratory pack which, on opening, I found fungus on two 5-stars(22.4g each) and two dairy milks(25.3g each). The code of this pack is F80906A and the pkd is 06/09/18 and it is best before 05/19.

Siluvai Ajith

from Dharmapuri, Tamil Nadu

Dec 19, 2019

I bought a dairy milk fruit and nut...iam about to, I just shocked by seeing a dead worm on it..sure I going to escalate this to higher officials..I have pack with that dead worm with me... Really unexpected...

Siluvai Ajith's reply, Dec 19, 2019

My contact number 7845331210
Email I'd [email protected]

Surekha A

Mar 7, 2020

I bought dairy milk from mumbai...its too bad in test and have fungal on it..due to it I have suffered vomiting problem..my contact number is [protected] surekha ..17..12..2020...
240919N01L
12..4.16...info on that

Afzz116

Nov 8, 2020

I brought dairy milk for my daughter. While she was having that in between rubber was inside the chocolate we got shocked how dare your company can do manufacturing like this it's very serious matter incase my daughter had that rubber it will be critical for her just missed as she was having very slowly . We are having the proof of that. We need a proper explanation for your carelessness.

Contact Number:[protected]
Email ID:[protected]@gmail.com

Afzz116's reply, Nov 16, 2020

It's very serious matter you are not responding about my complaint it's my daughters life your company it's not at all bother about my complaint. I don't know what it is going on.
Contact No: 9171001710
Email ID: [email protected]