[Resolved] Mondelez India Foods / Cadbury India — Cadbury dairy milk spoiled

13 Reviews
Thalassery, Kerala, India
I buyed a carbury dairy milk crackle on 04/06/2016 from bangalore. The product was manufactured on 02/16 and the product was spoiled. This is not first time i am getting like this. Before also i bought five diary milks of rs150 each from big market at begalure cross in bangalore in that two of it was spoiled and i informed them and they replaced the product. Now i bought it from a local area and i cant tell them to replace. So please make sure your product quality before distributing.I am attaching the product pic along with this mail as proof. I hope you will take action against this. If i again i am geeting like this i will publish this in social media.

Complaint marked as Resolved Jun 10, 2016

Complaint Status

[May 05, 2016] Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Mondelez India Foods / Cadbury India Customer Care's response, May 05, 2016
Dear Pragil, Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at consumer.service.[protected]@mdlz.com with your purchase and contact details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd.)
Complaint comments  12 Comments     Updated: Share0Tweet0


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I bought a dairy milk fruit and nut...iam about to, I just shocked by seeing a dead worm on it..sure I going to escalate this to higher officials..I have pack with that dead worm with me... Really unexpected...

Siluvai Ajith's reply, Dec 19, 2019
My contact number 7845331210
Email I'd [email protected]

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    Mondelez India Foods / Cadbury India - Cadbury dairy milk spoiled