[Resolved] Mondelez India Foods / Cadbury India — I am complaining about the Cadbury Dairy Milk Chocolate with bubbled fungal attack | |||
I am Prabhu.D from Puducherry, I celebrated my son's, 6th birthday on 18th October 2020. My family is very much fond of Cadbury DairyMilk Chocolate. I purchased 30 Cadbury DairyMilk Chocolates(Rs.10/each=Rs.300) from nearby supermarket. We have distributed the chocolates to our family members, friends and neighbours and most of them belong 5 to 10 years age group. After the party, we decided to eat chocolates. We were shocked as it was found to be spoilt...very disgusting...developed bubbled fungus...My children just thrown away. We felt very much upset not only for ourselves, but also, to the members we distributed the chocolates. We felt ashamed of ourselves for distributing such chocolates. Two days before, my sister also complained the same thing...they also just thrown away the spoilt one. My wife preserved the cover and the Chocolate to complain. It's really scary and disgusting to touch, even for taking photograph. Herewith, I attach the photos of the fungal infected chocolates. Really a very worst experience. Please do take strict action over irresponsible team, as they have not bothered about many more children lives and health. We need a good justice for this. Packed Code:A00831B 2 3 PKD: 08/20 21:01 Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Nov 02, 2020 Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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