[Resolved]  MoneyTap — Payment not updated

I have made the foreclosure payment towards my loan on 8/12/21 the amount was Rs7503, the amount got deducted and it was credited to moneytap account but they are refusing to accept that even after showing them the bank statement and I also confirmed this with the Bank, they also confirmed it that the money is credited, so i have made a stop payment towards money tap's further emi, so now they have filed a legal notice, even after multiple mails and tried contacting them they are not responding or offering any solution
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May 28, 2022
Complaint marked as Resolved 
No step has been taken by the company we have shared all the details with them about my payment details still there is no update and even after providing them with all the details they are still refusing to accept that they have not recieved the payment.
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