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MoolChand Hospital Complaints & Reviews

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Last updated Sep 23, 2023
Complaints 36
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MoolChand Hospital Phone Numbers

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+91 11 4200 0000
16
10
Fax
+91 11 4200 0300

MoolChand Hospital Website

MoolChand Hospital Head Office Address

Lajpat Nagar III
New Delhi
New Delhi District
Delhi
India
110024

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MoolChand Hospital reviews & complaints page 2

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A
Asha Dua Guruji
from Gurgaon, Haryana
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complaint against emergency department

Address:Moolchand, Lajpat Nagar-III, New Delhi-110024, New Delhi, Delhi, 110024

Today, i. E on 22/5/19 i visited moolchand hospital with my 1 and 1/2 year old grandson. He was having vomiting and loose motion for last 3 days.
I took him to emergency, one lady in kaftan was siting there. We talked to her. She was taking the things very lightly. She said go and pay money first. I went to counter and paid rs. 1000/- vide receipt date 22/52019 at 1:50 pm. Uhid:[protected].
Then one doctor came with the hands...
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N
Niharika Negi
from Delhi, Delhi
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not issuing medical and fitness certificate

Address:RK Puram, New Delhi, Delhi, 110022

My father is a central govt employee. He was admitted in moolchand icu and got discharged after 15 days. Then after we went dere 3 times for follow ups and doctor advised for medical bed rest during followups as that time my father were gradually recovering from illness.in our third visit we requested doctor to provide us medical and fitness certificate as my father was feeling better and wanted to resume duty. Doctor said ok and he had signed...
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I
Indrajeet Sikarwar
from Delhi, Delhi
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not provided treatment as per cghs rate

Address:110049

I am central govt. Employee and having valid cghs card for the self and family. I went to moolchand hospital, lajpat nagarin opd for treatment of my daughter, where my cghs card was not entertained and charged by the hospital at the normal rates.
I repeatedly requested to management for giving the reason for not entertaining cghs card as this is cghs empanelled hospital. Hospital and the concerned dr. Refused to give any reason in...
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V
Vikas Verma1988
from Khailar, Uttar Pradesh
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complaint about irresponsible behaviour of staff.

Address:110049

I had submitted an application to get reports of my wife and child, to get the medical re-imbursement. It has been a month and i visited the hospital yesterday to get the reports. First u went to helpdesk where i had submitted my application a month back. He asked me to go to mrd office, when i went to mrd office one person who was siting over there told me that, person who keeps the trac of records is on leave as someone have passed in his...
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P
parulsakhuja
from Delhi, Delhi
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seeking information regarding the patient

Address:New Delhi, Delhi, 110024
Website:www.moolchandhealthcare.com

The superintendent
Moolchand hospital

Mr. G. K. Grover went to dr. Harsh kapoor for endoscopy procedure on the 28th march 2018. We got information from dr. Kapoor that mr. Grover is locked in the bathroom. When we got to the hospital we were told that mr. Grover was on his way home & turned back and asked to use the washroom. According to dr. Kapoor they noticed water flowing out of the washroom, and tried to open...
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R
rabi sahw
from New Delhi, Delhi
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claim regarding service management in moolchand medcity.

Address:New Delhi, Delhi, 110001

Today i have visited moolchand medicity, at 10:30 and took an appointment for dr. Avi kumar. Receptionist told me doctor's visiting time is from 10:00 to 17:00. But till 12:00. Doctor was not in his cabin. After asking from hospital staff, they reply that "he will come". There should be time management.

Not even a single staff was present their for calling the name of next patient. I have to stay outside the doctor's cabin...
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P
praveen chopra663
from Noida, Uttar Pradesh
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complaint against dentist dr. ankita sachan

Address:New Delhi, Delhi

I praveen chopra first time come here for dental treatment. This hospital come under the panel of hudco. Here payment is cashless. Hudco provide an employee medical card for treatment. Hudco gives the payment on behalf of employees to hospital. Firstly i take root canal treatment from dr. Ankita sachan, she gives me root canal treatment. This treatment is not successfull. Till date in jan., 2018 she not able to give full treatment. Next step...
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Address:New Delhi, Delhi, 110049

I was getting ante natal care (Anc) at moolchand with kala-juneja unit from last five months. Suddenly, i was told that there is a shortage of cghs beds in the hospital and it may happen that they cant provide me with bed at the time of delivery. Though, as per the rules, there are no separate beds for cghs patients.
I was asked to meet mr. Vishal in back office, moolchand. He made it very clear to us that they are getting many cghs...
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A
Aaaditya2011
from Noida, Uttar Pradesh
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bed bugs in moolchand hospital

There were bed bugs in hospital. After complaint also no body came on that day. No hot water in toilet.in fact toilets were dirty. Nursing staff were not professional. Did not provide good patient service. Pillow covers and bed sheets were dirty. For money charged the management should provide quality.
Will not prefer this hospital. Rating poor....
+3 photos
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R
rohitrawal
from Delhi, Delhi
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no admission for cghs cards holders

Address:New Delhi, Delhi, 110049

Sir
Main ek govt employee hu jo cghs card holders hu, meri wife pregnant h jinka pichle 3 months se routine checkup chal raha h, jo dr sadhna kala check up kar rahi h lkn ab jan pregnancy delivery card banwane k liye kaha to she said that ki cghs k liye bed available nae h aap back office me vishal ji se baat kare to wo bhi kehte h ki cghs k liye bed confirmed nae hote jinhone bhi mana kar dia jiski complaint maine dr madhu handa se...
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Address:New Delhi, Delhi, 110024
Website:www.moolchandhealthcare.com

My dad is admitted in the hospital on bed number 125. Since morning we are facing issues related like nurses are not coming on ringing multiple bells and in the evening around 9.20 I have asked nurse to get the patients diaper changed but till 10.50 no one has turned up to change the diaper. Moreover when my mother went to nurse she said that no male staff is available. Also there are issues related to administration like exhaust fan was...
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S
swaminathan.murugesh
from Mumbai, Maharashtra
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Misdiagnosis and pathetic service and negligence in care of patient

Address:New Delhi, Delhi

Sir,
I was admitted my father Shri. Shankar in moolchand hospital, lajpat nagar, New Delhi on Sunday 24th July, 2016. He has depression and diabetic problems.
Still today he is in the hospital but no proper adequate treatment had given. Still diagnosis reports are not given. We also experiencing a delay in meals. There is no doctors/specialist attending the patient in emergency we waited for two days. But they are charging...
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Address:New Delhi, Delhi

22nd May, 2015 Sub: Mediclaim Policy No.272300/48/2015/4547 of OIC Claim No.[protected] with Emeditek Dear Sir, I am writing to you with reference to admission of my son Jahid Ali aged 10 years in Moolchand Hospital, New Delhi on 16th May, 2015. He fell from height and broken his both wrists, which caused swelling and deformity b/l wrist and severe pain /bleeding from scalp. Iam holding this Insurance Policy since 2010 and had...
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Address:New Delhi, Delhi

Dear Moolchand Team, Now its around more than 2 years of pain & the cause of your team I delivered my baby on 2nd feb, 2013 & it was done by operation by doctor kalra & doctor suvakshi, I asked them that due to operation there can be backache issue, but they promised me that this will not happen, Now my whole back is in pain from the day of delivery, i have all proof, i gone many hospital & expensed lots of money due...
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S
Souvik Goswami
from Banposh, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of extra amount

Address:New Delhi, Delhi

Irresponsible and ignoring for refund of extra amount deposited in MoolChand Hospital, New Delhi
My mother was admitted in moolchand hospital and released on 13th january 2013, when asked for the bill they showed us the amount in total and asked that is it all right,in that position we cant say what amount was taken for which treatment, when the final bill was given to us we found some amount was extra charged so they said that the...
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Pankaj Bhatia
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unprofessional and Irresponsible Moolchand 15th Aug 09

Patient's pillow had 'BLOOD STAINS' on it, and when we (attendants) confronted the Moolchand's staff members, they showed perfect example o[censored]nprofessional and Irresponsible behavior. Their 'Emergency In-charge' - Elova Nanda, first refused to answer the phone and later called in to say that she will not come for such a trivial issue, have the attendants "write a feedback form".

When...
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