MoolChand Hospital — discrimination with cghs/cghs patients

Address:New Delhi, Delhi, 110049

I am himanshu, my uhid is[protected]. Consulted dr. Harsh kapoor after making a payment of 1100/-on 24.02.2020. Bill no. Is op10-20/155967.
Dr. Advised me for endoscopy, fibroscan and several other blood tests. Since my health facilities covered under dgehs, when i showed my dgehs card while making payment of these test, they told me that if you avail dgehs facilites you will not be allowed the consultation of dr. Kapoor. I made a telephonic complaint with ms. Prerna and she didnt help either. Eventually i had to consult dr. Rajeev shandil after again making payment of rs. 150 for consultation. My concern is why do this hospital discriminate against the empanelled patients and how do i get my 1100/- back since you people denied me treatment with dr. Kapoor.
Kindly also let me know under what empowered you to discriminate with patients. Since i want to pursue this grievance and put complaint with consumer court, cghs, dgehs, minstry of health and health department of delhi govt.
Was this information helpful?
No (0)
Yes (0)
MoolChand Hospital customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MoolChand Hospital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    36
    Pending
    0
    Resolved
    2
    MoolChand Hospital Phone
    +91 11 4200 0000
    MoolChand Hospital Address
    Lajpat Nagar III, New Delhi, Delhi, India - 110024
    View all MoolChand Hospital contact information