MoolChand Hospital — Refund

I have visited to hospital after calling the echo department and confirming the time, they said doppler test can be done by 3pm, we have reached on time, they have made the receipt for the same and said it will happen at 4:30, we can't wait for so long so u can refund the amount, we will come later, so the lady on reception being so rude said refund wefund nahi hoga, jao yaha se, this isn't a way to talk to anybody.