[Resolved]  More Supermarket — Arrogant behavior and stealing items

Address:

Pune, Maharashtra

Hi,

I have been to More supermarket at Pimple Saudagar, Pune twice, and both times, I have had bad experiences at the store.

First time I went to the store, the fruit-vegetable biller guy was extremely rude to me and ordered me to get fruits and vegetables in bags instead of getting them loose. He spoke me as if he was scolding a beggar. There were not many of them, and in many stores, they do it when we get the items loose. But I still went back and got them in bags, but at the last moment, I also added a few oranges which were just in my reach, but I was in the queue for billing, and the bags were not nearby, hence I got them loose. This time the guy yelled again in high voice - "I had told you to get everything in packs. Can't you understand if I tell you once?". He said the entire thing in marathi, and I'm not very good with marathi. I was quite offended and walked out of the store without buying anything.

Although I had decided never to go back to the store again, since this is the only supermarket in the area, I went there again yesterday, after about 3 months. Everything was fine this time. I had bought several items and the total bill was Rs. 358. I came home and put all the items in place. Next day I found that 2 items - lemons and sapota were missing in the carry bag. I do not have the bill right now, but I clearly remember I had seen them while billing. It's not a big deal to have missed some lemons and sapota, and I have no patience to go back and fight at the store. All I am trying to do is to bring to people's notice that such things are happening, and one must be careful at supermarkets like these.

It is very unfortunate that reputed stores such More have such low quality services and becoming increasingly untrustable.

Regards,
Devika.