Morestore — insulted due to carelessness

Address:J.P.Nagar 5th phase, Bangalore, Bangalore, Karnataka, 560078

I am a regular customer of More supermarket and mega store bangalore 5th phase and 3rd phase branches. In both the store we notice carelessness for which we have to suffer. But yesterday it was an extreme insult we had to face because of a staff's carelessness. Though we paid full amount of the things purcharged, the staff did not remove all the security tags from some items because of which the alarm rang as we left the store. Then the security person dragged our shopping bags in front of other customers for checking. They took out our purchaged items and checked the bill. I can understand that it is their duty but what about the insult that we had to face infront of other customers because of another person's carelessness. My question is how are you going to compensate the insult that we faced. Simply letting us go after checking the items is not enough compared to whatever we faced yesterday. Moreover I want to know whether the preference for making bill of the customer who is with fewer things than I have, given first though the person comes after me in the line and though I stand for long in line as it happens several times in your stores with me. Totally disappointed. We have to think 100 times before going to your More mega store bangalore 3rd phase branch in future.
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Today as normal I went more and I went for billing and the cashier did not ask phone number and talking with me rash, he showed angry on me how can I bare this with a cashier...
I have ordered a Mattress with custom size and I paid 27000. After some days now some one called me and saying the price is high and they billed it wrongly during the time of booking. I told to that guy saying the Manager given the commitment to deliver with same dimension and the same price. I am very disappointed and I want my money back.

Raja Shiva Kumar's reply, Apr 18, 2019
I booked this mattress on Sarjapur More Mega Store.

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