Morphy Richards — Microwave | |||
This company literally sucks..speaclly there customer care..i spoke with a person name pramod and he was so rude...he said that we just take complaints and its the customers job to take the follow up on the same...first this company sells products with defective parts and then dont even care to replace it...its been more than 2 weeks and i have not recived any resolution...no call no msgs..nothing..should have gone with big names like samsung etc...didnt expected this from bajaj...will make sure to file a case against them ...it will not matter much to the company but i hope becuase of that my issue will be resolved atleast... Was this information helpful? | |||
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Morphy Richards customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Door Lock spring problem, not locking.
Reply
To,
1. Owner/ M.D cum Chairmen, Morphy Richard
2.Mr. Bobby Khan, Dealer, Morphy Richard, Main Road, Ranchi, Jharkhand
3.Mr. Anand Goenka Prop- Anand Steel, H.B.Road, P.S- Lalpur, Ranchi, Jharkhand
I am aged 72 years Heart Patient & my wife is also aged ill health, Purchased one Micro Oven ( Morphy Richard) from you Anand Steel on assurance that on call proper service will be provided on fail;ur necessary damages will be paid and since the date of said purchase we are facing great problems due to supply/ sale of defective Oven and on my various Problems and after long awaiting, technician of the comp[any removed / solved the problems but again said oven was not Hitting / working since 15-20 days hence I lodged a complaint to Customer care being no[protected] dated 21.08.2017 and on complain they assured to solve problem within day or two, but in spite of said assurance / commitment and on my several reminders ( 1 reminder on 23.08.2017 at 9.55 a.m to Bina, on 25.08.2017 at 10.10 a.m to Sindu / Indu, 3 ( three) Reminders on 26.08.2017 at 9.25 a.m to Sresh, at- 1.10 p.m to Mamta, at 1.30 Naresh( supervisor) ) call & sms t Local Dealer Boby Khan on 26.08.2017 at 2.18 p, m but none of your person came nor do the needful to solve / remove defect of my Oven due to which My self and my aged ill health wife are facing great Harassment, tress, agony and health problems, I there fore serving / lodging FINAL notice / Complain to remove / solve the said problem within 24hours failing which I will be compelled to file / take suitable legal steps including Consumer Case against all of you for the same as well as compensation of damages of Rs. 15.00.000/- ( Rupees fifteen Lacks) only for harassment, mental & physical damages etc, R.N.Mukherjee, Advocate, Jharkhand High Court, Ranchi
1. Owner/ M.D cum Chairmen, Morphy Richard
2.Mr. Bobby Khan, Dealer, Morphy Richard, Main Road, Ranchi, Jharkhand
3.Mr. Anand Goenka Prop- Anand Steel, H.B.Road, P.S- Lalpur, Ranchi, Jharkhand
I am aged 72 years Heart Patient & my wife is also aged ill health, Purchased one Micro Oven ( Morphy Richard) from you Anand Steel on assurance that on call proper service will be provided on fail;ur necessary damages will be paid and since the date of said purchase we are facing great problems due to supply/ sale of defective Oven and on my various Problems and after long awaiting, technician of the comp[any removed / solved the problems but again said oven was not Hitting / working since 15-20 days hence I lodged a complaint to Customer care being no[protected] dated 21.08.2017 and on complain they assured to solve problem within day or two, but in spite of said assurance / commitment and on my several reminders ( 1 reminder on 23.08.2017 at 9.55 a.m to Bina, on 25.08.2017 at 10.10 a.m to Sindu / Indu, 3 ( three) Reminders on 26.08.2017 at 9.25 a.m to Sresh, at- 1.10 p.m to Mamta, at 1.30 Naresh( supervisor) ) call & sms t Local Dealer Boby Khan on 26.08.2017 at 2.18 p, m but none of your person came nor do the needful to solve / remove defect of my Oven due to which My self and my aged ill health wife are facing great Harassment, tress, agony and health problems, I there fore serving / lodging FINAL notice / Complain to remove / solve the said problem within 24hours failing which I will be compelled to file / take suitable legal steps including Consumer Case against all of you for the same as well as compensation of damages of Rs. 15.00.000/- ( Rupees fifteen Lacks) only for harassment, mental & physical damages etc, R.N.Mukherjee, Advocate, Jharkhand High Court, Ranchi
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