[Resolved]  Suzuki Access 125 — Battery failed in just 13 months and forced to replace

Address:Maharashtra

Dear Sir / Mam,

I purchased a Suzuki Access 125 in Jun'2012 from Shiv Autoriders (P) Lts., Pune and did the serivicing as per given schedule. After second day of the 7th servicing (paid), it is not getting button start. So, I handed over it to the above vendor. Now, they called me saying the battery is not working and you need to buy a new battery at Rs. 1350/-.
The main thing here is that the battery was working before giving the bike for servicing. Secondly, if they have checked the battery during servincg and claimed that it was in good condition, how is it possible that it will get damaged in one day automatically? And that is too in just 13 months.
Request you to please help me gresolve the issue.
Thank you.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

will phone — failure of battery

we gave a complaint 15 days not responding properly by officers
they r asking money for replacement of battery

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information