[Resolved]  Motorola — Defect in the product moto g 16 gb

I ordered Motorola's Moto g product from Flipkart which was delivered to me on 29th of May 2014. After a month one sim slot stopped functioning and since it was over one month flipkart refused to take back the product and asked me to go to Motorola's service center in Calicut. I have given the product to Ridham Mobiles, 1st floor, Darussalam Complex, Mavoor Road, Calicut 673004. Ph. No. [protected] and [protected]. They asked me to give it for exchange and said I will get it back within 20 days. It has been more than a month now and whenever I contact them they ask for more time. The employee there even tried to mock my calls by giving the phone to a subordinate to talk on his behalf which was rude. I have tried emailing ([protected]@gmail.com) them and calling them but to no effect. When I went to their shop they said they have moto g 8 gb but not 16 gb. Product Information - [IMEI/Serial No: [protected], [protected] ] Order no. from Flipkart - OD[protected] I am facing a lot of inconvenience and stress due to this issue.It would be of great help if you can assist me in the issue.