Motorola — Faulty handset

 
1 Review
Bangalore, Bangalore District, Karnataka, India
 Srinivasa Murthy B G
I had ordered Moto G(2nd generation phone on 5th September 2014) through flipkart. There was a problem charging the phone as the phone was not charging when the charger was plugged. Even the mobile charger given by the company is not working properly. After 10 working days the authorized service center is telling that the mother board is dead. How can charging slot problem make the mother board dead. this is the most weird response from Motorola service center. The phone is still under warranty. Please help me in getting this faulty mobile repaired or getting them replaced. Please find the invoice attached. Please find my contact details. [email protected] Contact No: +91-[protected].

Faulty handset

Complaint Status


[Feb 25, 2015] Motorola Mobility customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    44%
    Complaints
    1682
    Pending
    0
    Resolved
    737
    phone
    +91 12 4413 1500 (India)
    +1 800 668 6765 (USA)
    location
    12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City, Gurgaon, Haryana, India - 122002
    Motorola - Faulty handset