[Resolved] Motorola Mobility — motorola service center harassing in repairing the defective mobile parts | |||
Hi, I had purchased moto g plus 4th gen mobile from amazon.in in 2016. Now the fingerprint sensor not working and having the battery issue also, so i contact the service center in asansol. They said to me that you have to keep the mobile 15 days then only repair can be possible. This is merely not possible to keep the mobile for this much time. How come such a branded company mobile's service center people can do this? This is just their negligence and people are very authoritative. Fyi my mobile is in warranty period and i want a replacement of my mobile or total refund of my money which is rs.14999. Kindly help me in this regard. Regards, Jadupati nandi Was this information helpful? | |||
Sep 17, 2017 Complaint marked as Resolved Motorola Mobility customer support has been notified about the posted complaint. Verified Support Aug 09, 2017 Motorola Mobility Customer Care's response Hi Nandi, We are sorry to hear about that, please send across your details to [protected]@motorola.com Thank, Motorola Support Aug 10, 2017 Updated by jnandi2017 Hi, I tried to send the issue details to the email id [protected]@motorola.com but the message not delivered. Attached screenshot for your reference. Kindly do the favor on my behalf. Regards, Jadupati Nandi  | |||
 1 Comment | |||
Comments
I want compensation for mental and physical harassment and payment towards litigation expenses.And service behave very badly. But it hurts when your problem is still unsolved after bearing all this..And i have beared a lot last favour i want from motorolla is plz give back my money back and take away your device...Even every time when i called Motorola care, they told me that i will get a call from their side within next two days. It has been more than 4 days and i called them many time but i got same reply to get a call from their side but didn't get any response. My contact no is [protected] and email id - [protected]@gmail.com
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