[Resolved]  Motorola Mobility — No repair of Moto G-4 Plus even in warranty period

Address:110095

Dear Sir,

This is in reference to Moto G4 Plus Phone which i have purchased thru Amazon on 09-Aug-2016 Order #[protected] which is in warranty period.

My Moto G4 plus mobile has a issue with Camera and the picture is not clear. For the same i have visited two times to Motorola Service Centre, Railway Station Road, Madhopura, Ghaziabad.
But they refused to repair the same and said the camera is not under warranty. They are asking money for it. And then i asked him to give me the reason in written but they have refuse the same.

This is my second moto phone, i never faced any problems with my last phone moto e. But now i am loosing my faith.

You are requested to please raise a complaint from my side and request you to take a immediate action to resolve the same.

With Regards,
DIKSHA AGGARWAL
Mob : [protected]
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Jul 11, 2017
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2017
Motorola Mobility Customer Care's response
Hi Sumit,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
-Motorola Support
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