[Resolved] Motorola Mobility — Worst quality & services

dinesh0086

from Delhi, Delhi

Address:

New Delhi, Delhi, 110078

Motorola Phones — Complaint For Motorola Phone

2 Reviews
Di dinesh0086 on Feb 4, 2017 Mark as Resolved

Dear Motorola Team,

I purchased a Motorola Mobile phone, Model no :-(Moto G 3rd Generation, , Black-16GB) on dated 13May 2016
From authorized store AMAZON Online
I am facing issue of (Speaker Phone Issue & only Showing one Sim In Phone ) The handset for which I approached the service centre at Janak Puri(Delhi) and receive my phone after 18 days.
But I facing the same issue and phone is not working properly and this not the first time, due to such issues earlier also I visited service centre for repair of phone.

Being a renown brand I expect to have a satisfactory reply to my mail.

I am going to wait for a satisfactory resolution by Monday otherwise I am bound to knock consumers court.

Awaiting your quick response.

Attached is the copy of purchase & service bill for reference.

Thanks
Dinesh Kumar
[protected]
[protected]

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May 11, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2017

Motorola Mobility Customer Care's response Hi Dinesh,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
Motorola Support

Mar 30, 2017

Updated by dinesh0086 Ok I am send it and Attached is the copy of mail send by me to [protected]@motorola.com for reference.

from: Dinesh Kumar <[protected]@gmail.com>
to: [protected]@motorola.com
date: Thu, Mar 30, 2017 at 1:12 PM
subject: Worst quality & services
mailed-by: gmail.com