Motorola Solutions — Complaint against motorola-g battery discharge and service center ignorance

Address:	Guntur, Andhra Pradesh, 522002
Website:	www.motorola.in

Dear sir,
I, sai sriramamurthy from guntur andhra pradesh. I have motorola mobile (Imei-1: [protected], imei-2: [protected]) which was bought in 2013. From january-2017 i suffered battery discharge problem.
I gave my moto-g in vasavi associates (Motorola service authority center), arundelpet, guntur for repairing on 14/02/2017 and job no: 4030. They said that the battery was the problem and changed battery as well as os also and returned back to me on 15/02/2017 by charging rs.1700/-.
But, the problem was not solved. Again battery was drained immediately after full charging. I observed up to one week and again submitted in service center on 22/02/2017. They said the problem was a ic problem (I don't know exactly) in mother board and time would be 3 days to solve. When i asked them, they postponed the time by saying 2 days every time and they can't fix the bug up to now. Today also said like that.
So, i requested you to solve the situation by communicate with them and will solve the battery/os/mother board problem.
Here i attached the documents related to mobile which i submitted.

Note: in case problem can't be fixed. I'll take the action in consumer forum against motorola nad service authority.

Lenovo motorola service authority name and address:
Vasavi associates,
D. No: 6-5-65,
Upstair, state bank of mysore,
5/2 arundelpet, guntur
Andhra pradesh
+91-[protected]

Hoping reply from you
Thanks & regards,
B. Sai sriramamurthy
Guntur
Andhra pradesh
[protected]
[protected]@gmail.com