Motorola Solutions — Irresponsible staffs

Address:

Ernakulam, Kerala

I am from Ernakulam. I ve given my moto g4 plus phone to your service centre at kalloor on 1.3.2017 for battery and display issues.They said me a time period of 25 days. After one month i visited service centre since i did not even get a call or msg from your service centre last 30days. Then your staff told me collect phone tomaro morning. So i went there after 2 days and then one young lady in your service centre told me on 8.4.17 it is still showing complaints so come and collect on next Tuesday.Then why the hell they did not contact me in these 2days.I have travelled 52kms just to collect this phone and now your staffs are insulting me.When i call service centre number it will always be busy or if it is ringing then staffs won't take phone. So it is impossible to contact service centre in phone.They won't call or message customers also so only way to contact service centre is to go there and see all these nonsenses. SUCH A IRRESPONSIBLE STAFFS YOU HAVE IN KOCHI KALLOOR SERVICE CENTRE.SHAME ON YOU.I told them that you told me to come and collect phone 2 days before. And now you telling me come next week.What the hell is this.Then why you didn't inform me this in last two days i have travelled 52 Kms just to hear this thing where is your service centre manager.Then one young lady got angry on me.She told me If you have any complaints then call moto and don't make a scene here.All other 3 staffs were simply sitting and talking. Hey Moto, I have seen Samsung Microsoft etc service centers. But FOR THE FIRST TIME I AM SEEING SUCH A IRRESPONSIBLE SERVICE CENTRE WITH SUCH A LAZY AND IRRESPONSIBLE STAFFS.I AM GOING TO APPROACH CONSUMER COURT IF I NOT GETTING MY PHONE ON THIS COMING TUESDAY 11.04.2017. FEELING SUCH A SHAME ON YOUR IRRESPONSIBLE STAFFS IN KOCHI KALLOOR SERVICE CENTRE.