Motorola Solutions — moto e 5 plus charger is not working

dipendra.ckb

from Gurgaon, Haryana

Address:

110068

Hi

I am having a moto e 5 plus phone. Warranty of my phone accessories is going to complete on 11 january 2018. My charger is not working, my phone is working fine and getting charge with other turbo charger.
Yesterday (06 january 2018) i visited to service centre located at okhala phase 2 to replace my charger, they inspect over charger and said to me “come tomorrow we will replace your charger”.
Today (07 january 2018) i visited to service centre again they said to me that your charger has some dent over so we don't replace your charger.
What type of service you provide to customer? Really it’s very pathetic.

Address : flat no 004 ugf plot no 124 neb sarai 110068
City or area : delhi
State : delhi
[protected]

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Comments

Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi Dipendra,

Greetings from Lenovo-Motorola!

We are really sorry to hear that and deeply apologize for the bad experience you had, would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Regards,
Motorola Support

vinothkumarDL

from Hyderabad, Telangana

I purchased Moto e plus last Nov 29th 2018 in Chennai (MR NAGAR) the problem I'll be no battery backup and also any app open it I'll not open.( MAIN THINK ALREADY TWO TIME SERVICE FIRST TIME BATTERY BACKUP AND NEXT TIME BATTERY BACKUP AND ALSO APPS DOESN'T OPEN) I went AMBATTUR MOTO SERVICE CENTER. TO BAD.

priya0506

from Lucknow, Uttar Pradesh

I have purchase new phone on flipkart. but in this phone hotspot & miracast shown in app but not working. I want to return my phone or solve my problem.
My purchase date 21.01.2019
I am facing problem