Motorola Solutions — Moto g mobile phone

Address:400009
Website:moto g plus

To whom so ever concern.

I have Purchase Moto g plus mobile phone through amazon online on July 2016

The said mobile phone went out of order by automatic ON-OFF-ON

The matter was taken up to the service centre at vile parle. I was advice for change of battery which was ill advice as life of battery cannot be for 2 months. Service centre checked with their battery and found that network was not picking as IC is gone.

Now I have being advice that for change of IC we required to change the mother board with approx. up to Rs 12, 000/-

I had Paid Rs 15, 000/- Towards cost of mobile and now I required to spend 12, 000/- for repair.

It is unjustified that new instrument of Caliber of your company should malfunction in today’s time.it is interest of all that mobile must be replaced with a new one immediately.
I now i will not suggest your mobile phones to my frnds and relative ...
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This screen burn started from corners and now increasing day by day... Worried how screen will lok once it will conquer the whole screen...
In screenshot it can't see
Hi Ajit,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
Motorola Support.

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