[Resolved]  Motorola Solutions — Smartphone malfunctions

Address:	Gurgaon, Haryana, 122001
Website:	www.motorolasolutions.com

Sir, i brought a new moto x style smartphone from flipkart last november. After two weeks the phone started to show somany complaints. I request for replacement to flipkart, but they rejected it. The main complaints are, the caller at the other end during a phone call cant hear me well. So its very difficult to me make call. Its cause me somany problems also. The phones display also gets useless and its almost all the time automatically. It caused me lot of trouble because the phone automatically makes somany calls and send messages etc. The phone also has connectivity issues also. So i gave it to the service centre for service. After a duration of more than one month they gave it back. I checked the phone but they dont resolve the call issue problem. After the service the phones speaker always have a crackling sound and it started overheating issues. I dont gave it back to the service center immediately, because its too far from my place and it cost me somuch money and time. Its been a month after the service and unfortunately the touch display of the phone got dead and its working automatically. So now i am helpless and keeping it shut down. Its a first android device i bought. Now i become a fool in front of my family and friends for buying a useless phone worth rupess 32000. I contacted the customer support center and ask for a replacement or cash returns. But they dont gave me any positive feedbacks. I dont want to take the phone to the service center, because if the problem start again after serving and if the warranty is over i need to spend more money. So i dont have enough for that. So please kindly provide me solution for these issue that is a refund of money or replacement of device. Its humble request of a customer who is helpless. Thankyou.
Albin johnson
Mob.[protected]
[protected]@gmail.com
The copy of the purchase invoice is attached below