[Resolved]  Mpokket — Penalty of late payment is very high.

Due to corona I lost my job and I couldn't repay the amount I've took which is Rs.10000/- and now I've got a notice that by adding up all the penalties it has become Rs.20000/-. It's been only 7-8 months I haven't repayed my amount. Please find the details in the below image. I've too 2000 for 5 time and the interest and penalty became double the amount. Please help me with this issue.
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Sep 20, 2023
Complaint marked as Resolved 
This issue is resolved
Verified Support
Sep 20, 2023
mPokket Customer Care's response
Hi Prithvi,

Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
Verified Support
Oct 01, 2023
mPokket Customer Care's response
Hi Prithvi,

Our team has spoken to you & we believe your concern has been resolved.
Complaint comments 

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We understand your concern. We would get in touch with you shortly & resolve your concern.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
Sir, I take a loan amount of 9000 on mpokket.due to the corona pandemic situation I am unable to pay the loan they did not allow a moratorium also my penalty was 14000rs (9000+15000) totally 25000 this was too much and they are calling to my friends and family and harshing to pay money in this pandemic situation how I pay the amount. I asked here to reduce the penalty charges but no use

due to mpokket many students are struggling they are blackmailing (tomorrow onwards your cibil will be zero)Many of the student take loan without permission from parents so they are afraid and getting into depression .please help us
Our team has spoken to you & we believe your concern has been resolved.
Our team has spoken to you & we believe your concern has been resolved.
Our team has spoken to you & we believe your concern has been resolved.

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