MRF Tyres — tyre cracked from side but not exchanged

Address:

Siliguri, Darjeeling, West Bengal, 734001

Hello sir,
This is subhasis, i have purchased a royal enfield signals edition, which has a stock of mrf zapper tyre.. After riding the bike atleast 7-10 days, i noticed their is a crack on rear tyre, i talked this to royal enfield showroom.. But they told to contact with mrf, by giving me a letter head.. To change it.. I contact to nearby mrf dealer but he haven’t changed yet..
However after purchasing such a costly bike if i found any defective in tyre, it should be have to be changed.. But the dealer haven’t changed..
It directly proves only for one tyre company is destroying their goodwill, i never expect this thing from mrf..

Subhasis das.
Cntct-[protected]
[protected]@gmail.com