MTNL Delhi — Broadband And Landline Problems.

Address:

New Delhi, Delhi

This complaint is for MTNL SANCHAARHAAT, Dwarka, Sec-6, New Delhi. I have a plan of Tri Band 999 Ul Combo which should give me the speed of 1MBPS which it never did. Now for about 1 month or so my speed has gone down even more.So when I registered my complaint and met with area manager Mr.A.K Singh(AREA MANAGER, MTNL Sanchaarhaat, Dwarka Sec-6), he said it's not their fault and my computer is faulty which it's not.When I further urged him He Said He doesn't know anything about Broadband and so I should stop Bothering him.He never Picks his calls(Mob No:-[protected]) and just sits there, sending line men to do computer stuff.When I showed him the video and pics of the speed he says I am lying and behaves very rudely. I am getting the speed of 512kbps(Surfing Speed) and I have asked for a better plan of Rs 1899 so as to help with my speed but without any affect and now I have to pay Rs1207 for services i didn't even use.They are robbing me and A LOT OF OTHERS as I have reading other complaints. Kindly look into it if you can. From Tanmay [protected]