MTNL Delhi — Broadband down for a long time

Address:

New Delhi, Delhi

Sir, I am a MTNL Broadband user, and using it from last 5-6 years. As everyone knows that the servive of mtnl isn't at par. But from last 2 months broadband connection is always unstable, not working when its required. Lodged so many complaints online or offline. But most of time no one even call us from mtnl regarding this. I am feeling really helpless now, i have contacted Area Manager and he told me to speak with SDO Mr Ranveer. I made a call on saturday and he said call me on monday. Today i tried calling him, atleast 5-6 calls has been made from my side, but no one is picking. Same is for Area Manager also. Please tell me how can i get rid of this connection and landline. Have to say, such a poor service MTNL have. If you can provide me a mail id of Director who is handling MTNL Broadband Service will be really helpful. Regards, Manish Patwal