[Resolved]  MTNL Delhi — Internet not working from last 15 days

Address:New Delhi, Delhi

I lodged a complain with MTNL bearing complain No 64200194 on 31st August 2014 regarding the internet problem with my Modem. Till date no action has been taken. Being a customer of MTNL, I have never delayed any payment nor caused any harm to the image of MTNL. Don't understand why the complains are not heard in time when it was told that any complaints regarding the instrument or modem will be addressed within 24 hour. Today when I called the call center from my landline no dialing 1504, one executive gave me two nos[protected]/[protected] saying to contact Mr Awdesh Kumar. Where as I tried to reach him three times but no one picked up the phone. Can I reqest if this can be looked into on top priority. regards Samarendra [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mahanagar Telephone Nigam [MTNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    2906
    Pending
    0
    Resolved
    930
    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Mahanagar Telephone Nigam [MTNL] contact information