MTNL Delhi — Landline phone dead since more than 20 days and no internet facility available

Address:

New Delhi, Delhi

Hello, Seems like no one in MTNL is interested in service problems faced by customers. There are very frequent problems in MTNL connection and there is no proper solution provided ever. It has been now more than 20 days and the phone is still dead and no internet service available. However, Multiple docket no. have been generated and multiple calls have been made in this regard. The Monthly bills are getting generated punctually every month. but there is no service punctuality..why? It is really very disappointing to write every day negative words to you. Please resolve the issue with my phone #[protected] urgently.