MTNL Delhi — MTNL Broadband Speed Complaints

Address:

New Delhi, Delhi

My phone number is 22527852 with unlimited broadband combo plan of 749 per month. Previously it was with speed 512kbps but now mtnl have increased the spped to 768Kbps. I have been complaining regularly for last one month about the speed complaints and resolving host issue with my connection. Not able to open any site. Have to refresh the pages again and again. Most of the important websites are not opening. My complaint numbers are as follows: Online complaint [protected][protected] Telephone: 22527852 Complaint Type: Speed Problem Docket No: 609755 IVRS complaint [protected][protected] Docket No. : [protected]- 16 jan Docket No. : [protected] - 19 jan Docket No. : [protected] - 21 jan Unfortunately none of the mtnl officials are concerned about these complaints and doing nothing about the resolving host issue neither they are increasing my broadband speed. When i called on 1500 they told me to call on 1504 or 1509 to register the complaint. When i call on 1504 they tell me to register complaint on 1500. One of the tele callers gave me the SDO office number 22466363 but inspite of calling numerous times no one picks up this number. This is the worst every department i have seen so far in terms of customer care service. When it comes to new connection they always comes running on one call. But for customer service they are just no more than bloody . Please do let me know what should i do now and where should i launch the complain and how should i get it working. Thanks