[Resolved]  MTNL Delhi — No WiFi Connection

Address:

New Delhi, Delhi

About a month ago, I opted for an MTNL WiFi connection at my home. After much delay, say after a week or so, the linesman did turn up and fix a new incoming telephone line (No.[protected], the WiFi modem (Binatone DM 856W, IP 192.168.1.1), etc, with required configuration in my laptop done. But except for a brief period (one and half hour), the WiFi system went haywire. The modem stopped working. There is no link (to internet), even ADSL not working. I have complained online time and again, but to no avail. It seems MTNL provides new WiFi connection just to sell off its substandard equipments fixed by highly incompetent personnel. The MTNL customer care service is horrible. No one picks up the phone. After several tries, even if someone does, he or she would invariably pass the buck to someone else, and you get a new number to dial. I feel completely cheated.