Our broadband / Internet services on phone line nos26018117 have. Ot been working for 3 mths. Repeated complaints to the local Soami nagar nos 26014141 have not helped as our services have still not been restored. We are neither informed of any promotional offers on our nos. the latest on the repair scene was that we will upgrade your modem such that from Rs 50/ which is being currently charged will now cost Rs 100/, even after agreing to the above they still haven't come.
On the basis of the above situation I would request you to give us credit for the above, and if you are still not in a position to do so then I will be forced to consider whether or not I should continue with your services.
Regards
Ravi Malhan
B-51 Soami Nagar
New Delhi 110017
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