[Resolved]  MTNL — internet connection plan change-postpaid to prepaid

Address:

New Delhi, Delhi

I, Kishan Kumar, residing in Delhi, having Internet plan of Rs. 699/- against land line no. 27382157, CA no. [protected]. Three months before I made request for change of our net plan from post paid to prepaid. I called several times on 1504 and other numbers also for doing so but nothing worked out. It was told that one complaint is pending against our number that is the reason they are unable to accept our request. I visited MTNL office in Gulabi Bagh and there met with Mr. Rajender who assured me that he will solve my problem but till now it has not been resolved. Further, I wish to inform you that our net connection is not working properly from last one month and when we contacted MTNL people for checking/changing of modem, they told us that they don't have any modem for replacement. Last Three months I am running from pillar to post and going through mental agony but not able to get any kind of response from MTNL. Once again I request you to look into the matter otherwise I will file case of Mantel harassment. Regards Kishan Kumar Aggarwal 3774 A/4, kanhiya Nagar Tri Nagar, Delhi-110035 Mb. [protected]