MTNL — MTNL does not have Micro sd Sim

Address:

Mumbai City, Maharashtra

I purchased a new phone and i wanted to continue my old MTNL. As my old sim was bit big and i required a new smaller Micro SD sim. I went to Deoner ofice who said they don't have it or nor does the head office have it. Call after a week and inquire, even after inquiring a week they said they don't have it. What is this.. such a big reputed telecom operator and they dont have a micro sim.. pathethic service and attitude towards customers. Is tehre any responsible person in MTNL who will respond to my query... or just like other govt employee they will ignore.n say. customers go to hell.