MTNL Mumbai — ADSL Frequent Disconnection

Address:

Mumbai City, Maharashtra

Dear Sir, This is Rizwan Ahmad . My landline no. is 25038942. From last month ( Month of May 2015 ) I am Facing ADSL frequent disconnection issue .I am unable to register complain from my land line due to not clear sound Thats why I do complain many time on mobile or land line of concern person . .I do call many times to Line man Mr. Dhawre( I dont know full name ) his mobile no. is [protected]. He always says one thing that "Line is old no correct pair is available " . Then I do call SDE of Sheetal exchange Mr. Mishra on 25034252.He always says I will send Mr. Dhawre to resolve problem and arrange all thing which are required to resolve problem.But nothing is happen. When I do call SDE of Dadar Exchange Mr.Kuril Sir. mobile no. is [protected] at same day or next day problem temporary resolve. How ?? I dont know without call him nothing happen. But from last week he also not picking call. He was last hope .I did mail to customer care . I did mail to ED . But did not get resolution.Now what to do I really not getting. from last week from when rain is started every minutes getting frequent disconnection. Please do need full as soon as possible.