[Resolved]  MTNL Mumbai — Frequent disconnection of broadband services

Address:

Mumbai City, Maharashtra

I am using a broadband connection on my landline number 22154791 since Sep 14. Since then there has been frequent disconnection of the broadband services (ADSL not glowing). I have registered complaints regarding this on 1504. The customer service person said that I have a faulty line and asked me to register complaint on 198. When I called the number they said that how can you make a phone call when the line is faulty. I told them that due to the problem in line I was not able to use broadband seamlessly, but they ignored my complaint. I would like to mention a few complaint numbers below for your reference :-

8866
2911
7967
5724
5852
The service provided by the repair staff is unsatisfactory and till now am experiencing problems with my connection. I would request you to expedite the repair process as early as possible because I believe in MTNL more than any other private broadband provider.
Thank you
Sandeep Aravind