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[Resolved]  MTNL Mumbai — Telephone no is not working from past two months

Hi, my telephone no is down from past two months, after giving several complaints issue is not solved yet. MTNL field engineer is always coming and giving temperary solutions. Everyone my phone is crossed with some other no.

Now days they auto resolved the complaints online without asking to customer.

Please let me know whom
Telephone no is not working from past two months
Telephone no is not working from past two months
Was this information helpful?
Yes (0)
Dec 16, 2020
Complaint marked as Resolved 
Yes . It's working now. Thanks
Dec 14, 2020

Complaint Status

Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
Dec 15, 2020
Updated by Jayant Samant
Why Complaints are closed without asking customer. MTNL person Mr. Yadav mobile no
[protected] is dose not want to solve the issue. Yesterday he said he will check today and not responding to calls.
The engineers like him make MTNL service Pathetic.

Why you guys are charging bill if phone is not active from past two months.
Today again I have initiated one complaint as my previous complaints are closed without resolving the issue.

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    Mahanagar Telephone Nigam [MTNL]
    Customer Care Service
    Customer satisfaction rating
    37%
    Complaints
    2494
    Pending
    0
    Resolved
    924
    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
    View Full Information
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