[Resolved]  MTNL — WORST BROADBAND SERVICE PROVIDER

Address:

New Delhi, Delhi

I just to bring into notice that MTNL is the worst broadband internet service provider. They just know how to cheat people by telling lies through their representatives of helpline number (1504).I am using their broadband internet service for a very long time and wanted to migrate from (trib combo ul data - 1899) plan to (trib combo ul data -3499). On talking on the phone on MTNL helpline number (1504) their representative told me that your plan will be migrated till 5/11/2013. On 26/11/2013 i again called their helpline number (1504) to check the status of my migration then the helpline representative told me that your plan has been migrated on 5/11/2013 as per our records but i told him that i am getting the same speed as i was getting earlier not the (trib combo ul data -3499) plan speed . Then he took my complain complain and told me that your problem will be solved within 24 hrs but till now i am getting the same old speed of (trib combo ul data - 1899) and i have been charged for the (trib combo ul data -3499) for the for the whole month but not got the upgraded speed. So i request you to please look into this matter. v.k.juneja MTNL TELEPHONE NO.([protected]) MOBILE NO([protected]) R-772-A NEW RAJINDER NAGAR NEW DELHI MTNL BILL CONSUMER NO.([protected])