MTS / Sistema Shyam TeleServices [SSTL] — Wrong notice

Address:	New Delhi, Delhi, 110020
Website:	www.mtsindia.in

I have receive a notice from irshad ahmad for due amount on my mts number [protected].

C/o m/s. Sistema shyam teleservices limited


Advocate: irshad ahmad
Chamber-g-311. Karkardooma courts. New delhi

Legal notice under section 403, 405, 406, read with section 420 of the ipc.


Ref no. : htc/5791 date: 8 june, 2017

To,

Vidhi mishra


780 sector-21 pocket-e near krishna chowk 1st floor gurgaon gurgaon 122016


Subject: outstanding amount due and payable by you to sistema shyam teleservices limited under a/c no. [protected] and mobile number [protected].

Our client:- sistema shyam teleservices limited a-194, phase-i, okhla industrial area, new delhi–110020

Sir / madam

Under instructions from and on behalf of our client above named, we address you as under: -

That our client have provided the data/internet/voice services at your (“service”) request after receiving your duly completed customer application form (“caf”).

As per the terms contained in the caf, you are liable to pay the various dues, charges as are applicable for availing, retaining and using the said service. As per the terms in the caf, read with the monthly statements issued by our clients for said service, our clients have regularly billed you. Despite our clients repeated requests and reminders from time to time, you have intentionally delayed and defaulted in making the payments.

By agreeing and accepting the terms and conditions of service as well as of the caf, you, inter alia, agreed to pay to our clients such dues and charges as detailed in the monthly statement/s of our clients. Further, you continue to remain liable for the late payments and such other charges as have been specified in the monthly statements issued by our client for the amount of such charges and fees not paid in time, up to the date of their payments. We state that a sum of rs. 1027/- is due and recoverable from you as on date. And any other query please connects on this number:-[protected]

We further state that, you have, despite regular requests and reminders of our clients failed and neglected to comply with the demands of our clients and clear the said dues as required.

Though our client would have been justified in taking criminal proceedings against you directly, in the interest of justice and to give you a fair opportunity, we hereby finally call upon you to carry out and comply with the requisition contained in this notice within 1 days of the date of this notice, failing which our client will have no alternative but to institute appropriate legal proceedings (Civil and criminal) for the offences of cheating, fraud, misappropriation of funds, criminal breach of trust and conspiracy for recovery and strict punishment thereof entirely at your risk as to costs and consequences which please note.

This notice is sent to you without prejudice to my client’s other rights, claims, actions, interests and contentions or any action or police complaint already initiated or likely to be initiated against you under the aforesaid agreement.

Our clients also call upon you to pay a sum of rs.500/- being the legal cost incurred by our clients towards this notice.

Without prejudice, if you are willing to make the aforesaid payment, within the stipulated time, you are requested to contact with mr. Alok kumar on +91 [protected].

You may also make payment via any of the below modes:

1) online on our website www.mtsindia.in.
2) pay cash at the nearest mts or oxygen outlet.
3) pay by crossed cheque favouring “mts < [protected]>” at nearest
Mts outlet/sky pack drop box/dispatch it to client mailing address as detailed above.

For detailed addresses of payment locations visit www.mtsindia.in.

I am not sure why this notice is being sent to me as many times i have given a justification, as this amount is being wrongly charged. I have called the customer care to close my connection after paying my last bill of rs. 633/-
But they did not proceeded with the request and again next month i received my bill. I asked whether i need to do anything else but was told they will process the request further and connection will be closed. Then why this another month of bill. Sad part is in spite of telling this thing thousands of time i am continuously getting the calls and emails. I did not even use the connection and data expecting it to be close. You can check the data usage. This is misleading and i am being wrongly charged for one month of bill. I have been a valuable customer and always paid my bills on time. I did not expect this from mts.
Kindly look into this at the earliest and provide me a possible solution for this.

Regards,
Vidhi mishra
[protected]