Musafir.com — Non refund of amount cancellation of air ticket despite refund of rs 1260 from airline indigo | |||||
I had booked a indigo flight from delhi to vadodara through musafir.com.. Due to some important work I had to cancel the flight.. As per the details given to me by the indigo airlines, they have refunded ₹1260 to musafir account and same amount will be refunded to my account by musafir.com after the deduction of the non refundable processing fee. After waiting for a week, when I enquired the musafir.com regarding my refund, I received a mail mentioning that the travel agency musafir.com doesn't owe me anything.. I replied back to their mail mentioning that indigo has told me that i will get back 1260₹ but musafir.com was not ready to give back my money..They didn't even bother to reply back. This is clearly a case of cheating and I have nothing in my handwhich i can do. I request you to look into the matter and do the needful. My PNR no for the indigo flight is GBJE2G You can check the same with the airlines as well. Was this information helpful? | |||||
Musafir customer support has been notified about the posted complaint. | |||||
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