Musafir — Misleading about the information of Air ticket on website.

Address:	Mumbai City, Maharashtra, 400064
Website:	www.musafir.com

MUSAFIR is misleading people and doing Fooling business . Kindly go through the reply sent by Musafir stating a negative refund is generated in an REFUNDABLE ticket.

This is something very strange and funny to see the defination of REFUNDABLE ticket, wherein i dont get any refund plus i need to pay them for cancelling the ticket.

MUSAFIR is absolutely doing fooling business in India by flashing REFUNDABLE ticket which is actually not refundable according to them.

REPLY RECIEVED FROM MUSAFIR WHEN ASKED TO CANCEL THE REFUNDABLE TICKET AND GIVE REFUND.

Greetings from Musafir.com !!!

Further to our discussion would like to inform you that if, due to certain circumstances you cancel your trip, the amount is refundable. Below are the details:

Penalties: Rs6350/-( Visatara INR4100/- + Indigo 2250/-)
Non Refundable Convenience Fees :Rs375/-
Non Refundable Insurance: Rs101/-
Processing fee: Rs600/-
Refund:Rs-206/-(as your refund amount is in negative we cannot process refund)

Please reconfirm your cancellation by replying to this email.

Note: Cash backs and discounts will be debited to your account in subsequent refund requests.

Your refund will be credited to your card/account anytime between 5 to 15 working days thereafter as per the rules of your trip. Please read our refund policy by clicking on http://in.musafir.com/Terms/Default.aspx

For any query or assistance, please contact our travel experts on[protected] or email us on [protected]@in.musafir.com

Thank you for choosing Musafir.com for your travel requirements!

Did you know: You can now cancel your bookings online from My Trips and get instant refunds