Musafir — No refund for flight ticket booked-3JT

SowSan

from Ahmedabad, Gujarat

Address:	Mumbai City, Maharashtra
Website:	www.musafir.com

Never expected this sort of service from musafir, In future will not continue to make any booking through musafir. Will inform to all my family n friends not to book from musafir. If I had booked the same tickets from jet airways, I would have got free cancellation and modification which was informed by the airport jet airways staff. After continuously follow up no refund update my musafir. Not even the customer care representative give proper response. Not at all happy with the respond even after sending so many mails all my mails were automatically closed without replying to my query. Very bad service.

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Musafir customer support has been notified about the posted complaint.

Jan 02, 2017

Updated by SowSan Musafir provided very bad service to my international travel of 3 members, ticket provide with lower fare not able to cancel or reschedule. Never will book from musafir or advise any of my family and friends or clients to book through musafir. Customer service very bad service. Even after continuos follow up they are least bothered to update to my mail or calls. I emailed the same day but no use, phone keeps ringing but no one picks the calls. I'm expecting a good response after writing this complain.