Musafir — okay to board

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11

Hi my name is mohammad eqabl ansari.

I have applied for the uae visa through musafir.com spoke to asra sheikh on friday evening she told me yes we do visa for uae and otb as well.

She told me please make the payment on link sent to you on joy. [protected]@gmail.com of inr7499.00 and we will apply for the visa then i asked her about my otb then she told me over the phone once your visa approved then we will apply for the otb and asked to to book my tickets as i suppose to travel on 25march however she told me its too early not sure wether the visa get appoved by this time or not so kindly wait first for the visa approval and you can book the tickets and otb will not take much time it will take hardly 15-20 minutes you can listen the call recording on[protected]. At 1930 hours on friday.

According to her i booked my flights and sent my tickets to musafir.com as she already told me and this will not take much time so i have booked my flight for 28march.

Now today which is 27th march evening time someone calling me from musafir and saying otb is not possible airline saying no for otb.

Without my permision she disconnected the call in the middle of the call from her end and now i became helpless because it is 1930 hours and their timings are from 9am to 7pm on your website.

What should i do now its a big loss for me i purchased the tickets at the price of inr22000 because your agent gave me the surety about the otb and now you are closed my flight is tomorrow morning 4am.

I need proper answer on this from your team within 24hours time. Who will bear the loss of this.

I am not going to take this loss as this is not my mistake.

Will appricaite your promt reply.

Call me on[protected]
Email:- joy. [protected]@gmail.com