Musafir.com — refund payment not received

Address:	Thiruvananthapuram, Kerala, 691025
Website:	musafir.com

I am booking ticket with musafir.com from saudi arabia august29 th,
For november 3 ruh to trv booking done wrong date, a t the same date 29 august send e mail for cancelled ticket supp ref no:2900
937, got the cancellation confirmation august 30th. But still not refund the amount. (Debit card use). M-4xbsx ticket my trip..
My name:rency chirakadavil rajan
Email :rency. [protected]@gmail.com