Myntra.com — aldo pair of shoes size 9 insensitive pathetic customer care

Website: Myntra's

Ordered aldo size 9 – men textured round toe comfort insole textile slip on sneakers date of delivery of myntra consignment 24th october 2024. Total paid in advance rs.5940/-. Received a pair of damp old worn out canvass shoes. Issue created in[protected] return id [protected] issue reopened with ref no. In[protected].

When numerous calls, msgs with myntra customer failed i approached ceo vide my letter 16.11.2024 copy marked to chief grievance officer vide which i returned the original consignment as received containing a pair of damp old worn out canvass shoes for getting it lab tested to ascertain any tempering. I followed up vide my letters 27.11.2024, 29.11.2024, 08.12.2024, 21.12.2024 but all into vain.

I am a sr.Citizen of 70 years having both kidneys failed and surviving on dialysis twice a week. At this stage and age i earnestly appeal myntrato help and send me pair of new aldo shoes as was originally ordered and paid for.

As for customer services myntra is pathetic and insensitive