Myntra.com — Athena Dress

Hi sir/ma'am,

I am tired of communicating with myntra and pnb.

I have made a purchase of rupees 939 on 4th january through my debit card on myntra.com.

Now, they have refunded my money back to the same source and these are the transaction numbers.

Rupees transaction number
939.00 - 85215221020102837923923

Myntra says these payment has already been transferred and pnb should have credited these payment to my account which is currently not reflecting.

I reached out to my pnb branch and they confirmed that myntra hasn’t credited the refund to my account. I reached out to myntra cs team again and they refuse to research where is the payment gone. Can you please help me.

Email id registered with myntra - [protected]@gmail.com
Account holder - Shruti Kukreja
Payment source - pnb bank debit card

Thanks
Shruti