| Address: A702 Mulund Siddhi Building |
Dear Sir / Madam
I had ordered a large size of this dress & it was tight. I raised a return request & the agent who came to my house asked me to handover the dress to him.
He took the white dress in his hand, please note that the guy had come from outside & his hands were not totally clean. He then took the dress towards the stairs, kept crumpling the dress & came back to me saying that the dress cannot be exchanged as there is a dirt spot on the dress.
I requested him to check along with me & show me where the so called dot is, he did not clarify anything & told me that I should contact the customer care team. This guy was extremely rude & unprofessional. I tried calling him to check the dress & he disconnected my line saying I should raise the issue with the customer care team.
I have been ordering from Myntra very regularly & this is extremely shocking & disappointing. The dress has been ordered for my nieces 18th Birthday which is in early Aug.
Will appreciate your support to get this issue resolved.
Regards,
Vaishali Was this information helpful? | 
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