[Resolved] Myntra.com — Hold money

[email protected]

from Dehradun, Uttarakhand

Oct 24, 2024

Website: Www.Myntra.com

I have ordered one shows due to quality issue, I have raise a request to return the product however, they have not come to pick up the product but on their website it showing that the product quality check was failed but no one have come to pick up the product ever. I am raising request again and again but there is no response from Myntra and and it has been more than a week that no one has to come pick up the product whenever I am trying to contact them. They are keep saying that just wait for 24 to 48 hours. The product will be pick up but it has been never pick up. I am waiting for so long. Still there is no response. There is no action has been taken by Myntra. I would like to request to please resolve the issue and help me to get my refund back.

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Oct 24, 2024

Complaint marked as Resolved

Nothing has been done yet by Myntra every time I am calling. They are just giving me the time frame. Just wait for 24 to 48 hours now it’s been almost more than 10 days. Still my issue has been not solved yet. They are not even updating the status of the product. I am just waiting when the product get pick up and when I get my money back but there is no response from the Myntra.

Myntra.com customer support has been notified about the posted complaint.

Oct 24, 2024

Updated by [email protected] And this is so inconvenience. This is the time of festival where everyone is planning to go there home but I am waiting here to just come to Myntra person to pick up the parcel and I get my money back in that I can go home but there is no initiative has been taken by the Myntra, this is so rubbish and Myntra is such a bad company I will never ever suggest anyone to buy anything from Myntra. They are making people fool and holding their money back even their customer service representative. Don’t even have managed to speak with others. If I am asking for someone apart from a base is in to speak, they are not even transferring the call. They are not allowing me to speak with someone higher than them so that they can help me regarding that.