Myntra.com — received a wrong and there is no response from myntra

Website:

Myntra

Hi,
I have ordered a product from myntra but the one i received is completely a different product, when i tried to return the product from myntra website, i noticed that the i was receiving only the product amount and not the complete amount which is inclusive of the shipping charges.
I then called up the myntra customer care service, but of no use. I have been following up from 5 days and every time i call them, i end up repeating the same things over and again.
I then went back to myntra to check the orders i have placed and i was surprised to see that the catalogue image which i see now is the image of the wrong product and not the product i had ordered. I am not sure why myntra has done this just to refund an amount of rs. 673.

When i complained about this to myntra, they themselves have no answer and now they say that the product i have ordered and the product i have received is the same and they are just dragging this every single day.

Very disappointed with myntra and their poor service and the way they are cheating their customers. I have never faced anything of this sort with flipkart or amazon.